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How
To Delegate More Effectively
By Dennis Sommer (www.dennissommer.com)
If you delegate work to a subordinate and that person
fails to complete the task, both manager and employee
look bad. You need to learn how to identify danger signs
before it’s too late. Here are seven things to remember
when delegating. 1.
Formal Tracking System
Use a formal tracking system to keep track of assignments,
due dates, and instructions. Many managers are turning
to computerized programs to track projects. 2.
Informal Tracking System
Use an “informal” tracking system. Besides
what you have on paper (or on your PC), develop an informal
routine of checking in personally with your employees
to see how they are doing. Do this on a regular basis.
3. Sample Checks
Do periodic “sample checks.” Take samples
of the employee’s work and make sure they are meeting
the standards you set forth at the beginning of the project.
4. Progress Reports
Ask for regular progress reports. A regular report from
each of your employees will often give you advance notice
of problems - which can then be solved before they get
out of hand. It also alerts you to successes - and you
can praise accordingly. 5.
Counseling
Schedule counseling. If the above safety nets fail to
work, sit down with the employee immediately and agree
on a plan to correct the problem. Ask the employee for
feedback, and focus on solving the problem - not assigning
the blame. 6. Take
Away Authority
If the problems continue, rescind the employee’s
authority to work on the task independently. It will still
be up to the employee to complete the project - but he
or she will work under your guidance and authority.
7. Reassign the Project
Sometimes certain employees are simply unable to do certain
jobs. If the previous six steps don’t solve the
problem, the manager has no choice but to reassign the
project to someone better suited to handle it.
About The Author
- Dennis Sommer
Dennis
Sommer is the founder and CEO of Executive Business Advisers,
a management consulting firm helping senior executives
maximize both sales and profit growth. Dennis specializes
in strategic planning, sales, marketing and operations
performance improvement. Dennis is a highly
sought after author, keynote and seminar speaker on
sales, leadership and business best practices.
Contact Dennis at www.executivebusinessadvisers.com
or www.dennissommer.com
.
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