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Critical Skills Of Successful Project Directors
By Dennis Sommer (www.dennissommer.com)
Large scale project and program management entails serious
responsibility, trust and accountability. A Project Director
role will add tremendous value to your organization by
managing the three interface points of any project; Sponsors,
Vendors, and Project Teams. We have documented the primary
skills that make Project Directors successful.
Overview
Project Directors (also known as Program Managers) are,
above all else, change agents. Their role has evolved
from that of managing multiple projects, to implementing
business strategies through an integrated portfolio
of projects involving the management of multiple teams
of professionals, 3rd party vendors, and executive level
sponsors. As such, Project Directors provide a refined
set of business, marketing, finance, technology and
leadership skills that are vastly different from that
of a project manager.
The Project Director’s focus is split evenly between
the project and the business. He concentrates on relationships
and the management of vendors, sponsors, and project
teams.
Overall Responsibilities
1. Oversight of large projects or programs, allowing the
sponsors to concentrate on their core business
2. Monitoring and communication of performance metrics
and scorecards
3. Communication between sponsors, vendors, and project
teams
4. Planning and oversight of procurement
5. Planning and oversight of project integration (analysis,
development, deployment)
6. Planning and oversight of scope and change management
7. Planning and oversight of cost management
8. Planning and oversight of quality
9. Planning and oversight of staffing
10. Planning and oversight of risk management
Skills and Techniques
Used By Successful Project Directors
1. A high level knowledge of the business, industry,
finance and technology. Project teams serve as the subject
matter experts.
2. Actions are recommended to immediately address any
significant problems that are identified.
3. Approves the need and frequency of project reviews
to appropriately assess the health of the project.
4. Available to the project managers and other stakeholders
on relatively short notice.
5. Balances technical solutions against economic and
human factors.
6. Buffers project teams from political issues.
7. Communicates clearly.
8. Drives features, schedule, budget, and other critical
trade-off decisions.
9. Drives the project or program vision.
10. Ensure project managers have resources to do the
job and goes to bat for them.
11. Establishes a culture of continuous improvement.
12. Facilitates group decisions.
13. Facilitates processes or negotiates with groups
of stakeholders to get the job done.
14. Facilitates the integration of new members into
the team.
15. Facilitates trust and accountability across all
teams.
16. Handles interpersonal conflict.
17. Holds project teams accountable.
18. Integrates project management methods into the key
business strategies.
19. Is a systems thinker. Looks at inputs and outputs.
When they have a problem, explores all alternatives,
and makes sure the decision will be effective.
20. Leads the overall planning and elicits commitment
from others.
21. Listens to the project team. Understands what they
are saying about project risks.
22. Makes decisions related to scope, schedule and costs
that affect change to external
commitments.
23. Manages relationships between vendors, sponsors,
and project teams.
24. Manages sponsor expectations.
25. Monitors metrics that are imperative to gaining
insight on the organization’s performance and
how it can improve.
26. Organizes and hosts update meetings with the Steering
Committee.
27. Presentation of the team and projects to higher
management.
28. Promotes best practices in planning and managing
projects.
29. Promotes the implementation of reviews upon project
completion or following a major phase of a long running
project.
30. Provides clear project leadership and direction.
31. Requires project teams to utilize the discipline
of project management to communicate results.
32. Resolves conflicts that require senior management
involvement; funding, priorities, external commitments,
cross-organizational boundaries and clients.
33. Sees things in terms of potential. Does not try
to define things in terms of schedule or event.
34. Speaks to the corporate bottom line.
35. Supports timely recognition of noteworthy individual
and team achievements.
About The Author
- Dennis Sommer
Dennis
Sommer is the founder and CEO of Executive Business Advisers,
a management consulting firm helping senior executives
maximize both sales and profit growth. Dennis specializes
in strategic planning, sales, marketing and operations
performance improvement. Dennis is a highly
sought after author, keynote and seminar speaker on
sales, leadership and business best practices.
Contact Dennis at www.executivebusinessadvisers.com
or www.dennissommer.com
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